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Procedure descriptions

Offences against youth protection regulations on the Internet - lodge a complaint

Have you come across websites while surfing the internet that are not suitable for children and young people but are accessible? Then you can complain online on the jugendschutz.net website.

jugendschutz.net is an organisation set up by the youth ministers of all German states, which acts on a legal mandate and supports the Commission for the Protection of Minors in the Media (KJM) in its tasks. jugendschutz.net checks content on the Internet and ensures that youth protection regulations are complied with.

Responsible department

Details

Prerequisite

You have found a website which, in your opinion, fulfils at least one of the following criteria:

  • unauthorised/illegal
  • harmful to minors
  • detrimental to the development of children and young people

Procedure

You have to fill in and submit the online complaint form. jugendschutz.net will review your complaint. If the website in question violates youth protection regulations, the centre informs the responsible provider and asks them to change the content accordingly.

If the provider does not comply with this request, jugendschutz.net hands the case over to the responsible media supervisory authority, the Commission for the Protection of Minors in the Media of the State Media Authorities.

For Baden-Württemberg, the Landesanstalt für Kommunikation Baden-Württemberg (LFK) enforces any measures decided by the KJM.

Note: The procedure may differ for cases with a foreign connection.

Deadlines

none

Required documents

none

Costs

There are no costs or fees.

Miscellaneous

none

Legal basis

Jugendmedienschutz-Staatsvertrag (JMStV)

Release note

machine generated, based on the German release by: Sozialministerium und Staatsministerium Baden-Württemberg, 18.11.2024

Contact

Bürger- und Standesamt (Bürgeramt)
Grabenstraße 15
89522 Heidenheim an der Brenz
Fax (0 73 21) 3 23-33 32