town hall

Life situations

Application to forward mail

To have your mail delivered to your new residence, you can use the mail forwarding service of Deutsche Post, which will redirect your letters and packages to your valid address.

You can get the required mail forwarding application in all Deutsche Post Branch Offices. Alternatively you can use the Online mail forwarding application (Nachsendeauftrag online) and thus save valuable time.

You can choose the validity period for your mail forwarding application of either six or twelve months and should be applied for at the latest five workdays before moving house.

The costs for the mail forwarding application can be found on the Deutsche Post AG website.

Additional costs are incurred to forward parcels and packages.

N.B.: Letters and packages, which are sent by other commercial postal services, will not always be sent on to the new address.

Tip: Look through your forwarded mail and inform those senders, who have written to your old address, of your new address.

Release note

The German original version of this text was drafted in close cooperation with the relevant departments. The Innenministerium released it on 26.03.2015. Only the German text is legally binding. The Federal State does not assume any liability for the translated texts.
In cases of doubt or if you have any questions or problems, please contact the relevant authorities directly.

Contact

Bürger- und Standesamt (Bürgeramt)
Grabenstraße 15
89522 Heidenheim an der Brenz
Fax (0 73 21) 3 23-33 32